FAQs
Frequently Asked Questions
How to apply for exclusive customization for an enterprise? How long is the process cycle?
Contact customer service to submit requirements → confirm the design plan (including 3D renderings) → 72 hours of proofing → batch delivery within 15 days after sample confirmation, supporting a minimum order of 100 pieces.
What certifications have the products passed? How is the quality controlled?
Passed ISO9001/SGS certification, adopts 32 quality inspection processes (including YKK zipper testing and wear resistance testing), and exported to 30 countries with zero quality accidents.
Is there a discount for bulk orders? How is the transportation cost calculated?
There is a tiered discount for more than 100 pieces, free shipping for direct shipment from overseas warehouses (limited to corporate orders), and individual passenger freight is settled according to the real-time exchange rate.
How long is the delivery cycle for international orders? Can it be expedited?
The standard cycle is 15 days, which can be shortened by 50% for expedited orders, and supports direct shipment from overseas warehouses in core cities in Europe, America and the Middle East.
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